Open access to information and web-based communications is essential to every student's college experience. Our IT Services staff can help you make the most of technology!
Mon-Thurs: 9 AM - 10:45 PM
Friday: 9 AM - 3:45 PM
Saturday: 12:00 AM - 4:45 PM
Sunday: 5 PM - 10:45 PM
For additional information
Student Laptop Program
All full-time undergraduate students are required to purchase a laptop through the Laptop Program, which grants students access to the most up-to-date academic software, Internet, email, and printing services.
Learn more about the Laptop Program
Students seeking technical assistance can visit the Laptop Help Desk located on the Library's first floor. Students may walk-in or call 814-472-2800 for support.
Our laptop distribution schedule will be available prior to the Fall semester.
Re-image means to remove all information from your hard disk and replace with a standard install. Doing this to your laptop is a good way to clean out all the collected garbage that builds up over time causing your laptop to run slowly. With the latest threat of many viruses, a current antiviral solution is important. By receiving the latest image, you automatically bring your laptop up to today's standards and therefore protect against today's viral attacks.
Student will loose the following:
NOTE: this can be prevented by backing up your data.
Saint Francis University has established email as a primary vehicle for official communication with students, faculty, and staff. Official email accounts for students are serviced by the familiar Google Gmail platform. This system provides students several powerful and convenient features. All University communications sent via email will be sent to your @francis.edu address upon your matriculation to Saint Francis. If you choose to redirect this account to another account, such as gmail.com or @yahoo.com, you do so at your own risk.
Protect yourself: Don’t share your password with anybody, including peers, friends, and family members.
IT Services supports Saint Francis University's administrative information system. The core system for all administrative function for the university is Jenzabar CX. Jenzabar CX is an "ERP" system (Enterprise Resource Planning) - an integrated information system which serves all departments within the university. These modules include Admissions, Student records, Course and Class records, Registration and Academic History/Transcripts, Student financial accounts, Student Services, Human Resources, Alumni, Institutional Advancement, and Finance systems.
Jenzabar CX enables university departments to communicate with and to serve the campus community by providing a broad range of functions:
Two major examples of systems which provide access to information maintained by Jenzabar CX include
All smart locations support video projection from a laptop and in most cases stationary in-room computers to projectors or LED televisions. Several conference rooms offer various degrees of VTC (Video Teleconferencing) as well as phone conferencing options. These conference rooms allow professors and other university departments the opportunity to enrich classroom lecture by offering industry professional guest speakers, webinars, and other educational programs. Smart Classroom Features
Specific Room Details can be found on my.francis.edu:
Smart Classroom Specifications (login required)
Saint Francis University's wireless data network covers all academic areas, all residential (Student living) areas, and most communal areas around campus. This network handles daily traffic for students, faculty, staff, and visitors. All residence hall rooms now have individual WiFi access points affording guaranteed connectivity and quality of service. We recognize the constantly growing demand for network access by all types of mobile devices. Wherever you go, we've got you covered!
WIFI Connection Details (login required)
Network Services ensures a reliable, secure and efficient network environment for the University community.
Printing is available at the following locations:
Please be courteous, laser printers are not photocopiers. Discretion should be applied when printing e-mail messages or web page content.
Photocopier for multiple copies and color print are available at the following locations. Please be advised that a cost may incur for color printing.
The Information Technology Services Department is located in the Library Learning Commons Building. The laptop help desk is located on the first floor and the IT administrative offices are located on the second floor.
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